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Suggestions & Comments


Testimonials

Nadine Radisch
Date: Feb 04, 2010


Instuctor could cover all aspects from book without having to follow exact order of table of contents. Thus, he could cover questions as they arose (and were relevent to participants). Will uses humour well, is a very effective teacher, highly evolved and is very knowledgeable about Powerpoint.
Business Etiquette

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Details

Date
Duration

1 Day

Class Size
Class Size

~15

Time Times

9:00-4:00

Computer Computer

Provided

Training Manual Training Manual

Included

Price Price

$235.00 + GST

Course Description

In any business workers must learn to quickly adapt to the flow of very diverse work environments, and even more diverse co-workers. Etiquette is quickly becoming more and more important to people, and understanding and utilizing it can make the difference between success and failure. Etiquette goes beyond basic fundamental manners  and shows a level of presentation that shows both professionalism and leadership ability. It shows you can achieve your goals and be taken seriously every time you speak. If success is on your agenda then this course is for you.

Target Audience

This seminar is directed towards small business owners and business professionals, although anyone who wishes to advance in the workplace will benefit from this course.

Learning Objectives

This Business Etiquette course covers:
    • How to Show your Professionalism through Words and Actions
    • How to Create and Maintain a Professional Appearance
    • How Generational Differences can affect the Workplace
    • To Effectively Collaborate on Idea's
    • Cubicle and Office Etiquette
    • Appropriate methods of Communicating
    • How to Effectively hold Live Meetings/Conferences
    • How Simple Courtesies can effect Moral
    • About Office Politics and how Personal Dilemma's can Affect the Workplace
    • Etiquette for Business Dinners and other External Functions
  • In the Business Etiquette course you will learn;

Features

Business Etiquette
Secure Payments
Seperator

Upcoming Classes

Seperator

Course Outline

Morning

The Work Environment
  • Understanding the Complexities of Etiquette
  • How to Dress for Success
  • Assess and Utilize Body Language & Non-Verbal Cues
  • Responsible and Appropriate Cubicle and Office Stewardship Etiquette
  • Confidentiality: Friends and Mentors
Effective Communication
  • The Nuances of an Introduction
  • Boundaries: Managers vs. Co-Workers
  • How to Handle Ethical Dilemmas or a Conflict of Interests
  • Identify and Handle Flirting, Office Bullying and Harassment:
  • Identify the Subtleties of Humor, Attraction and Harassment
  • Common Courtesies: Thanks, Awards and Appropriate Gifts
  • Importance of Feedback
  • Goals are Paramount to Success in the Office

Afternoon

Means of Communication
  • When to Send an Email or a Text
  • Proper Use of Business Telephones
  • How to Communicate most Effectively through Email
  • How to Plan and Execute the Perfect Meeting
  • More Telephone Etiquette: Answering and Follow-ups
Market Yourself!
  • How Positivity Opens Doors
  • Define your Personal Brand
  • Promote Your Value Effectively
  • Take on Assignments and Be Advocate for Solutions
  • Internal vs. External Representation
Travel, Dining, and Party Etiquette
  • Planning for your Event
  • Inviting & Promoting the Event
  • Detailed Restaurant and Table Manners
  • Do’s and Don’ts for Work Socials

Instructors

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Register Online

To begin registration, please select the date you would like to attend.

 
More Info

Professional Staff

All members of Primer Business Solutions are driven professionals who focus on providing high quality training programs to people and to businesses. Our seminars are taught by skilled trainers who have worked in their respective fields for many years and are recognized as experienced industry professionals.

Contact Us

For questions concerning Primer Business Solutions or Primer Educational Seminars seminars, you can view our FAQ section or you can contact us for more information.